BetMGM Online & Mobile Sportsbook Review​

BetMGM Online & Mobile Sportsbook Review

Best Betting Apps for Sports Betting on the go.

SCORE: 7,3 OUT OF 10

Launched (Year): 2018 (NJ)
Parent Company: MGM Resorts


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About MGM

American gambling and hospitality giant MGM Resorts International has set out to compete in the digital space, and bring sports betting punters, as well as casino and poker players their legendary land-based gambling experience to the online and mobile gambling markets where regulated in America. 

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BetMGM Sportsbook

So using the New Jersey remote-gambling license of its Atlantic City land-based Borgata Casino and Hotel, MGM created the PlayMGM brand, which certainly out to set a new standard in the American remote gambling marketplace.  MGM partnered with global online operator GVC holdings, which provides the online-gambling knowledge and experience, as well as the technology infrastructure for MGM’s online gambling operations. 

The BetMGM sportsbook is the sports-betting extension of PlayMGM, and was launched in New Jersey in 2018, also under the Borgata remote-gaming license granted and regulated by New Jersey’s Division of Gaming Enforcement (DGE).

Trust and Reliability

MGM is considered one of the most trusted brands with many land-based casino, resorts and hotels around the world.  With exceptional customer care and protection, MGM has constantly won top honors and awards for customer trust and protection.  Adding MGM’s partner GVC, which is considered one of the largest, and most trustworthy online-gambling operators in the world, BetMGM is considered one of the most trusted brands in the marketplace. 

BetMGM in the US Market

BetMGM partnered with the Atlantic City land based Borgata Casino and Hotel. Within this partnership it acquired the use of the New Jersey remote-gambling license. This led to the creation of the PlayMGM brand which set out to form a new standard in the American remote gambling marketing. It launched in New Jersey in 2018 and the New Jersey’s Division of Gaming Enforcement (DGE) regulates all activities.

It looked to achieve this with a partnership with global online operator GVC holdings. It provides MGM with the online-gambling knowledge and experience as well as the technology infrastructure.

Since the launch in New Jersey, MGM has expanded into other states, including Michigan, Nevada, West Virginia, Indiana, Tennessee, Colorado, Iowa and Pennsylvania.

2020 was a big year for the company in terms of expansion. It started by launching the BetMGM Sportsbook in Virginia in January. This followed a deal with the private resort The Greenbrier in White Sulphur Springs.

There was very little time between launches with Indiana BetMGM Sportsbook arriving in February 2020. The company has a mobile license with Boyd’s Belterra Casino Resort in Florence.

The rest of the year led to more expansion with the Colorado BetMGM Sportsbook debuting in May. It followed a partnership with Midnight Rose Hotel & Casino in Cripple Creek.

On November 1, 2020 online sports betting launched in Tennessee. BetMGM along with three other online sportsbooks launched. In Tennessee the online sportsbook doesn’t have land-based partners.

BetMGM ended the year with the launch of the online sportsbook in Pennsylvania on December 17, 2020. The land-based partner hasn’t been announced yet.

2021 has already proven to be moving at the same pace. BetMGM has already either announced or launched its online sportsbook in three new locations, including Iowa, Michigan and Virginia.

Iowa was the first of the year. BetMGM partnered with the Diamond Jo Casino in Dubuque, however the retail book is branded under FanDuel. It launched on January 4, 2021.

The latest to launch was Michigan on January 22, 2021. The company has partner with the pre-existing BetMGM Sports Lounge at the MGM Grand Detroit.

There are also plans for BetMGM to launch into Virginia shortly. All the regulated activity will take place within the mobile apps. There will not be a retail offering.

BetMGM Betting Markets

The PlayMGM sports betting app provides a very good selection of sports markets for punters to bet on, with the main selection of popular American sports and leagues covered.  In International sports and leagues, and some less-followed sports we found that BetMGM is coming a bit short.  But we found tons of exciting events and bet types offered.  So for the novice sports-betting punter, and also if you are into betting on mainstream American and world sports, BetMGM gives you all the options you need, and much more.

We especially liked the BetMGM live betting offers, which extended through many sports and leagues, including for example international soccer lower divisions.

BetMGM Bets Offered

The PlayMGM sports betting app provides a large array of bets for punters to select from, again more than the market standard. In-Play Betting, Points Spread, MoneyLine, Props, Future Bets and more.
The Daily Boosters are great, and make the PlayMGM sports betting app one of the best propositions in the market, as it offers great odds and boosts on combinations of bets.
The cash-out feature is also one of our favourites, allowing punters to easily cash out of existing bets and maximise their profits and winnings (or cut their losses, if things don’t go their way).

BetMGM Rewards

The BetMGM rewards program falls under the MGM iRewards program, and if you will play poker or casino games, you will earn iPoints which you can then redeem on the site, or use in MGM properties for food, drinks and even room upgrades.

For some reason however, sports wagering on BetMGM does not earn you any reward points, which we found strange.  Given MGM is such a powerful brand with a great reward program, we sure hope it will soon have in place some loyalty scheme for its sports-betting punters as well.  

Design and Usability

BetMGM focuses on its famous customer experience, and probably for that reason decided to separate the mobile apps for casino and poker, where casino players can access a huge variety of slots and table games, and poker players can take part of various poker tournaments and games.

So the good news being, that although separate, customers can access the sports betting, casino or poker apps using the same secure user account. 

So whether a sports betting punter, casino or poker player, or all of the above – you can access all the apps using one account.  The balances are conveniently separated, so punters can easily do transfer between sports betting, casino and poker games. 

Overall, the interface is really clean, straight forward and simple.  So users we spoke to find it a bit too dull and simplistic, but we actually liked the BetMGM sports-betting substance and usability, over style and bells and whistles.

BetMGM Mobile Site and App

The PlayMGM sports betting App itself is very clean and slick, and we found that the white background alongside the subtle gold headers and menus (corresponding with the MGM Resorts branding) make things very clear and easy to navigate.

One of the best features we loved on the PlayMGM sports betting app was the floating clouds on the app interface when opening it, which each cloud displaying popular and interesting events.  Punters can also access through the menu current and trending events and go on to place a bet.

Punters can also access casino games through the PlayMGM app, but as said – this is intended to be a sports betting app, so the casino games are of a limited selection compared to the website and full casino app.

You can use either the browser-based version for mobile, which is customized for use on smartphones and mobile devices, and also install the native app itself.  The BetMGM sportsbook app is available for both iOS for iPhone and iPads, as well as Android, for Android smartphones and mobile devices.

BetMGM Banking

BetMGM provides a good selection of deposit and withdrawal methods.  From cash at the Borgata casino game, through online banking, credit cards, the BetMGM card, and anything in-between.

  • Credit Cards(Visa,MasterCard)
  • BetMGM Prepaid Card
  • PayNearMe
  • PayPal
  • Skrill
  • Cash at casino cage
  • Bank Transfer
  • ACH/eCheck
We especially liked the eWallet options such as PayPal and Skrill which we didn’t find in many other sports-betting sites and apps in the marketplace.

BetMGM Customer Service

BetMGM Customer Service and Support is available 24/7, and can be contacted via email, live chat and phone.  Support via email took some back-and-fourth until we got our questions answered, and the chat staff were sometimes leaving us for long periods on hold.  So probably picking up the phone and calling the BetMGM Customer Support team is your best bet.

Final Thoughts on BetMGM

The MGM Resorts International group had put a lot of thought, planning and resources into making its online sports-betting debut in New Jersey, and more US states to follow.  The user interface is good for both website and mobile sports-betting app.  A few sports markets were missing, but there was more than enough exciting options (such as live betting) to make up for it.

And with a nice $500 risk-free bonus, we definitely recommend BetMGM! 

Pro Logo
Cons logo
  • Brilliant reward program which can be used at multiple locations

  • The live betting offerings including many of the sports and leagues

  • Clean and straight-forward interface

  • Not all promotions available in all the states

  • Email and chat support not the greatest, better to pick up the phone.

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Sugarhouse is owned by Rush Interactive, which is one of the most prominent providers of online sportsbook and casinos in the country. In 2016, SugarHouse launched it online casino in New Jersey, joined by its online sportsbook in 2018. Since then, it became a leading casino and sportsbook for Americans. Check out their fantastic bonuses, games and bets available, and see yourself why when it comes to casino and sports betting in the USA, Sugarhouse is a Powerhouse 

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Partnered with Resorts Atlantic City Casino, the Resorts online sportsbook and casino launched in January of this year, and has since been making headways in the race to the top of online sports betting operators in the USA. Just like the Resorts Casino in Atlantic City, Resorts brings online and in its sports betting mobile app everything of top market standard: bonuses, odds, betting markets, types of bets and more.


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