18 November 2019

Scores Online Casino Review

Scores Casino is a New-Jersey online casino that is part of the Scores brand that operates a chain of high-end gentlemen’s clubs in more than have a dozen states in America, with its flagship club in New-York City, and until recently, in the Taj Mahal Casino in Atlantic City.  However Scores shut down in 2017 along with the Taj Mahal that was bought by Hard Rock International.  For now the Hard Rock’s group plans regarding the reopening of the club are unknown.

In 2017, Scores Casino went online as a skin for Pala New Jersey Online Casino, which is operated by Pala Interactive (part of the group that owns and operates the Pala Casino Spa and Resort in California). 

The Pala NJ online casino was launched in November 2014 under the Borgata Hotel Casino and Spa Internet gaming license, and in July 17th Scores Casino launched as a skin under Pala NJ.  So basically, this is another Pala NJ brand that operates under the Borgata license.

In addition to scorescasino.com, the Borgata license currently has several brands operating under it, including PlayMGM.com, Borgatacasino.com, Borgatapoker.com, nj.partypoker.com, palacasino.com, palapoker.com and palabingousa.com.

Although pretty similar to Pala for obvious reasons, Scores Casino took an offering that could have been vanilla, and through their own branding and a targeted strategy created a very unique online casino and casino app that actually impressed us compared to other casino apps and casino websites in the US online casino marketplace.

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Scores Casino App and website

Scores uses in both its online website and casino app the Pala Casino technical infrastructure and platform.

So Scores Casino mobile app, as well as online website are based on a strong, proven and tested software that is the proprietary software designed and used by the Pala NJ Casinos.  This is good news, as there are a lot of features, games and it provides an overall rich and impressive user experience.

The Scores Casino design is very straight-forward, where everything is easy to find, intuitive and loads quickly (we were impressed with that, and it is probably due to Scores Casino being somewhat plain, as loading times for more robust sites with tons of graphics, buttons, and features sometimes take long to load).

The top menu bar in black is good and provides you with the menu options.  The “How to Play” section was a bit dull, as it only gave very brief steps for signing up, depositing and playing now.  More information about the games would have been good to have, as well as possibly some guidance on other site features and options.  There is a pretty helpful glossary, but it’s placed under the “Casino Games” menu for some reason.

The Scores Casino “Rewards” section is great, and provides a lot of information about the Scores Casino VIP Program.  This includes a table of points/deposit needed for game categories, events, milestones, rewards and more across the loyalty levels.  And, there was also the monthly status points needed for Scores Casino loyalty levels.  We really wished to see such important information displayed so clearly in other online casino apps.  So Scores really scores on the Rewards section.

The Scores Casino “Promotions” section has a lot of information about the different promotions on offer, however there was too much clicking to go through in order to find information.  Instead of having all the different promotions on less pages (possibly in smaller tiles or images), you need to drill down through pages that look pretty empty in order to find info.  Good news being, that once you find it, there is a lot of good information there on the Scores Casino Promotions.

The slider below the top menu provides random images, most which looks like promotional materials such as a video which features people in a land-based casino, and no actual online game footage from the Scores Casino site or app.  In addition a few register-now landing pages which seemed to be thrown in there.  There were a few sets of promotions featuring also, and we would have used this prime piece of real estate on the site to provide more valuable information about promotions, new games, features, etc.

The games at Scores Casino game section, which starts underneath the slider the bottom of the page can be browsed either by scrolling down, or by either the “Casino Games” top menu or another menu with game categories (“featured slots”, “blackjack”, “table games”, etc.).

Overall, the design of Scores Casino mobile app, as well as desktop site is simplistic, dated and not really innovative or exciting.  However, if looking at functionality, ease of use and availability of information, Scores Casino sure ticks all these boxes.

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Scores Casino App and Mobile Site

Scores Casino allows you to play through your desktop online, as well on your mobile device, through either the Scores Casino mobile site, or for further convenience an enhanced user experience and faster reach of the games and options, you can download the Scores Casino mobile app.  It is available both on Android and Apple iOS devices, and can be downloaded through links provided in the Scores Casino website, or through the app store.

The “Mobile Casino” section is also very insightful and provides a lot of good information on the options, how to install and how to use the Scores Casino mobile apps and mobile-adjusted site.  Also including some screen images from the mobile versions, which we really liked.  The one thing we were wondering about were all the different download buttons, with different ones for tables, phones and iPads.  We counted either! Download buttons, and found it a bit confusing.

We liked about the Scores Casino website and app:

  • A lot of relevant information.
  • The “Rewards” section.
  • Simple and easy of use.
  • Good explanations on the “Mobile Casino” section.
  • Browsing by game category, as well as scrolling.

Things for Scores Casino to improve:

  • Outdated and bland design.
  • Inefficient use of screen space
  • Too much clicking and navigation to find information.
  • Location of some items and sub menus is confusing.

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Scores Casino Games

So with Pala casino’s proprietary software, Scores Casino which is a smaller operator in the market is able to compete with the big boys in the selection of games, and the variety of games (mostly slots) is pretty much what Score Casino does best.

Being its own brand that uses the Pala Casino infrastructure, Scores Casino offers over 200 casino games which is an impressive portfolio for the market standard.  And, we aren’t talking any games here.  You will find on the Scores Casino website and mobile app the market’s best games from the biggest game providers such as IGT, NextGen, NYX, NetEnt, DragonFish and more.

So as a player you actually get the great assortment of all the state of the art games which include table games, video poker, roulette, blackjack and more.  The table games are pretty limited in Scores Casino.  So the slots section is probably the front-runner for the Scores Casino mobile app and website, with a fantastic portfolio and selection of the most popular titles.

The following game categories are available on Scores Casino:

  • Features Slots: with the newest and most popular titles such as Monopoly, Queen Nile, Zeus and many more. You can also find progressive slots on the Scores Casino website and app, which makes things more exciting with the chance to win millions of dollars when the jackpots get bigger.
  • Slots: is another huge section to complement the slots on offer. In Score Casino’s slots section you will find branded games such as Guns and Roses, Ghostbusters, James Dean, as well as many casino classics from both the land-based such as Cleopatra, and online slot hits such as Starburst.
  • Blackjack: The Blackjack section is a bit limited, but still has a few versions on offer for most players. There’s the Classic, Sidebet, Multiplayer, European Blackjack and more.
  • Video Poker: Again not the largest selection out there, but there is more than enough variety of Video Poker, with Jack or Better, Triple and Five Play, Deuces Wild, Deuces and Joker Wild and several more variations. So the Video Poker section on the Scores Casino app and website isn’t big, but does offer a decent selection.
  • Table Games: is where Scores Casino falls short. We counted two games of Craps, one Baccarat and only three variations of Roulette.  For any casino, especially one like Scores Casino that boasts such a large portfolio of over 200 games, the table games section could have had more effort invested in it.

Scores Casino Promotions

The promotions department is Scores Casino website and app is really attractive compared to other casinos in the market.  If you are a new player that just wants to get the feel of Scores Casino, perhaps you like what you saw so far and you want to make a deposit, or if you are a returning player that has been playing on the Scores Casino website and/or mobile app for a while, the promotions Scores Casino provide will keep every player happy, and every day of the week.

The following are promotions for Scores Casino:

  • Welcome Package: you will receive upon registration $25 Free, No Deposit Required.
  • Deposit Match: in addition to the Welcome-Package bonus, Scores Casino will also Double Your First Deposit, Up to $500.
  • Scores Casino also gives you every day a Free Daily Spin for $1,000,000. So if you are a real-money player with Scores Casino, you have the opportune to spin the Scores Casino Million Dollar Slot every day for free!
  • There are also the great Daily Plays in Scores Casino that let you enjoy an exciting promotion every day:
    • Monday Spins Reload: Deposit $25 or more and get 25 free spins.
    • The Tuesday 10: Deposit $15 or more and get 10 free spins for Million Dollar Slot.
    • Spins Wednesday: Deposit $25 or more and get 25 free spins.
    • Double Thursday: Deposit $25 or more and get 10 bonus spins on the Million Dollar Slot + $5 casino bonus.
    • The Friday 50: Get a 50% match when you deposit up to $50.
    • Slots Saturday: get 10x rewards points on a featured slot.

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Scores Casino Loyalty Program

The Scores Casino Rewards Program is the loyalty program that offers various points, prizes and perks for playing, depositing and using the Scores Casino mobile app or desktop website.

For every money you wager in the Scores Casino, you will earn both Status Points (SPs) and Rewards Points (RPs).  The SPs are accumulated to increase your Loyalty Level, and the RPs can be redeemed to purchase cash in the points store.

There are monthly levels of SPs needed to accumulate and maintain your Scores VIP Status:

  • Bronze: is the default status you get, no SPs needed.
  • Silver: 1,500
  • Gold: 7,500
  • Platinum: 50,000
  • Elite: 250,000
  • Elite+: By Invitation Only.

One point to note is that unlike Reward Programs of other casinos that offer to use points for rooms, food, drink etc. in their land-based casinos, Scores by nature doesn’t have these facilities to offer.  However possibly they should consider partnerships with hotels, etc. to make their rewards a bit more interesting.

Some say that the Scores Casino Rewards System is somewhat complicated and hard to understand.  We actually liked it, as it’s free to join and can provide good value and rewards.  Everything is explained very clearly on the “Rewards” section on the Scores Casino site.

Scores Casino Banking Options

Being a Skin of Pala NJ, Scores Casino enjoys the platform, integration and agreement with Pala’s suppliers.  So in addition to games, we were happy to see a well-established, good selection of banking methods available at Scores Casino website and mobile app.

The following are the available methods for deposit and withdrawal at Scores Casino:

  • Visa
  • MasterCard
  • PayPal
  • Neteller
  • Visa debit
  • Electronic checks/ACH
  • Pay Near Me
  • Banking transfer
  • Prepaid card (Pala+ Prepaid Card)
  • Casino cage (at Borgata)

Bottom Line

Scores Casino is unique in the US market for Casino websites and mobile apps, for it not having the land-based casino infrastructure, brand and recognition behind it.  It also isn’t like 888, Bet365 and other seasoned online gambling operators with decades of experience and brand recognition for online gambling.

Still, Scores Casino is an entertainment brand that is known in the US, and has decided to take advantage of the online casino revolution in America and join in with its own brand and offering.  We actually find it refreshing, and although some things still need to be worked on, Scores Casino is a great brand that provides a very good selection of games, attractive promotions and an overall great and fun customer experience.

We Loved:

  • Big selection of games (over 200 and 100, for the website and app respectively).
  • Simple and easy navigation.
  • A lot of valuable information provided throughput the site and app.
  • Attractive 100% up to $500 bonus for new customers.
  • Fun and attractive promotions every day for returning customers.

To Be Improved:

  • Very few table games.
  • Design is simplistic, outdated dull.
  • Site not organized well, requires too many clicks through unneeded information and pages.
  • No land-based prizes and options to redeem rewards points.
  • Cannot have an account on both Pala NJ and Scores Casino.

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